According to the American Medical Association, a patient navigator is someone who provides personal guidance to patients as they move through the health care system.
Patient navigators work with patients and families to help with many different needs associated with the health care system. This may include helping with insurance problems, finding doctors, explaining treatment and care options, going with patients to visits, communicating with their health care team, assisting caregivers, and managing medical paperwork.
Our program also provides transportation stipends for patients needing assistance.
Our patient navigator received a certificate of completion from the Harold P. Freeman Patient Navigation Institute. There is no national or state credentialing license available to Patient Navigators.